Medicare, DVA, and ECLIPSE Testing

Introduction

This page provides comprehensive testing guidelines and data for Medicare, DVA, and ECLIPSE integrations. It covers test credentials, provider information, patient data, and validation scenarios to ensure your integration works as planned. It can be used to trigger different flows in your integration and ensure they are handled accordingly.

  • To get started with testing, we will need to issue you with some credentials that will allow you to interact with the Tyro Health Online. To get in touch with us, please send us an email at healthpartnerships@tyro.com and we’ll help you get started.
  • Only valid test accounts with Tyro Health Online arranged staging business and providers can be used to test the resource.
  • A Tyro Health Online STG environment API key is required

Environment Setup Requirements

  • API Key requirement: Valid Tyro Health Online STG environment API key
  • Credentials: Testing credentials issued by Tyro Health Online
  • Account validation: Only authorized test accounts can access the staging environment

For credential requests, please contact: healthpartnerships@tyro.com

Provider test data

Provider Type Provider Number Last Name First Name Usage
General 2438521X JORDAN BRIDGID GP/Specialist/DI/MRI/RO
General 2438531W HAUSER ELLY GP/Specialist/DI/MRI/RO
Generalist 2423391B HOWELL ION Special test cases only
Referee 2054781W REED BRENDA Referrals only
Specialist Referee 2121331W MORTIER VIVIAN Referrals only

Payee providers

Any valid servicing provider can be used as a payee provider.

Allied professions include:

  • Aboriginal And Torres Strait Islander Health Practitioner
  • Acupuncturist
  • Audiologist
  • Chiropractor
  • Clinical Psychologist
  • Dentist
  • Diabetes Educator
  • Dietitian
  • Exercise Physiologist
  • Mental Health Worker
  • Occupational Therapist
  • Ophthalmologist
  • Optometrist
  • Orthoptists
  • Orthotists/prosthetists
  • Osteopath
  • Physiotherapist
  • Podiatrist
  • Psychologist
  • Social Worker
  • Speech Pathologist

Medicare test patients

Claims submitted to Services Australia are validated by Medicare number and patient details. Valid test patients can be found in the table below:

The following Single Medicare cards have been set up for testing. The Individual Reference Number (IRN) is found next to the name of the person on the Medicare Card.

Medicare Card IRN Last Name First Name DOB Sex Address Locality State Postcode
4951649791 1 FRANCIS Jarred 10-02-1968 M 133 Wolverene Est Jabiru NT 886
6951824181 1 FOSTER Arline 2-01-1973 F 115 William St Kamona TAS 7260
4951649881 1 GENTLE Rolf 18-06-1953 M 19 Zeppelin Gdns Canaga QLD 4413
2954537491 1 MANWARING Ricki 9-08-1960 F 72 Jamieson St Pullaming NSW 2381

The following Families have been set up for use during testing.

Medicare Card IRN Last Name First Name DOB Sex Address Locality State Postcode
2954468081 1 KEYES Damian 20-08-1982 M 141 Law Tce Clarenza NSW 2460
2954468081 2 KEYES Cletus 11-03-1984 M 141 Law Tce Clarenza NSW 2460
2954468081 3 KEYES Harrison 28-08-1914 M 141 Law Tce Clarenza NSW 2460
2954468081 4 KEYES Ardath 17-04-1921 F 141 Law Tce Clarenza NSW 2460

DVA test patients

Only valid patient test details can be used. The following Veterans cards have been set up for use during testing. These veterans can also be used for Medicare Claims if the Medicare Card Number is used. DVA Card Types: PT

Veteran File No. First Name Last Name DOB Sex Address Locality State Postcode
NX901687 PLACIDO IMELDA 12-01-1967 M 5 FLORENCE PL GRIFFITH ACT 2603
NX901688 SABINA RORY 26-02-1954 F 42 GAVIN ST O'CONNOR ACT 2602
NX901689 CRAIG EMILE 26-05-1965 M 97 INGO CCT THE BASIN NSW 2108
NX901690 ELENORE GLADYS 11-06-1952 F 34 JUDE PL PARADISE BEACH NSW 2107

Alternative/exception patient test details

The following alternate enrolment types have been set up for use during testing:

Enrolment Type Medicare Card / DVA File No. IRN Last Name First Name DOB Sex Address Locality State Postcode
> 70 years of age 2951386025 1 Smith Henry 17-06-1940 M 12 Wattle St Dubbo NSW 2830
> 7 years of age 2951386025 2 Smith Lyndall 20-09-2012 F 12 Wattle St Dubbo NSW 2830
< 7 years of age 2951386025 6 Stevens Reggie 26-08-2019 M 12 Wattle St Dubbo NSW 2830
DVA Long Name N 026027K N/A Clarksonnnnnnnnnnnnn Peterrrrrrrr 07-12-1935 M Locked Bag 5115 Parramatta NSW 2124
DVA Only Name NX000098A N/A Brown Onlyname 16-10-1916 F 48 Charles St Erskineville NSW 2043
Only Name 2297460337 1 Devo Onlyname 01-01-1980 M 45 Lameo St Sydney NSW 2000
Long First Name 2298039875 1 Jones Marrianna-Louise 19-05-1967 F 6 Jones Pl Gowrie ACT 2904
Long Name 3950921522 1 Weatherby-Wilkinson Harriett-Jane 12-03-1992 F 18 Wadey St Southbank VIC 3006
RHCA 2297582345 1 Xpatriot English 15-09-1975 M 34 Continental Ave Sydney NSW 2000
Expired RHCA 2297402205 1 Forigner French 16-05-1980 F International St Deakin ACT 2600
Lost card 5500393925 1 Boyes Simon 23-05-1980 M Dropball Ave Nailsworth SA 5083
Transferred card 6951393261 3 Harris Sam 12-09-2000 F 4A Watkins St Eden Hill WA 6054
Deceased (30/06/2024) 2296510128 4 Jones Sad 15-09-1964 M 1 Happy Pl Fadden ACT 2904
Unknown in system 2398125261 1 Doe John 13-09-1979 M 1 Lost Pl Sydney NSW 2000
Old Issue Number 2298264833 1 Watts Gregory 12-05-1970 M 25 Main Rd Wanniassa ACT 2903
Safety Net Patient 2295919746 1 Davis Eva 02-05-1979 F 502 Lion Pl Macquarie ACT 2614

Concession Entitlement Verification

Enrolment Type Medicare Card IRN Last Name First Name DOB Entitlement #
Concession Entitlement Verification - CLK 2293653285 1 Leonard Bobby 10-02-1958 100015482A
Concession Entitlement Verification - DVA 5500053244 1 Thompson Terri 01-01-1960 NX840351

Medicare Bulk Bill simulated responses

Medicare Bulk Bill submissions are usually processed overnight. To quickly simulate responses (and test configured webhooks), transactions can be stubbed. Stubs can be applied at multiple levels:

  • Submission
  • Processing
  • Processing claim item
  • Payment
Stub Text Level Expected Response Notes
STUB_OK Submissions (required) Submission succeeds
STUB_DOWN Submissions (required) Submission fails with 3004 (medicare down) Claim will be successful after the next batch run. Approx every 2 hour
STUB_FAIL Submissions (required) Submission returns a fail 3999 Claim will not be resubmitted
STUB_FAIL_XXXX Submissions (required) Submission returns a fail XXXX Replace XXXX
STUB_PROCESSING_ITEM_FAIL Processing claim item Processing report returns with Explanation code 160
STUB_PROCESSING_ITEM_FAIL_XXX Processing claim item Processing report returns with Explanation code XXX Links to return codes: Medicare,
STUB_PAYMENT_FAIL Payment Payment report returns with fail 8002
STUB_PAYMENT_FAIL_XXXX Payment Payment report returns with fail XXXX

Stub text(s) are applied on claim item's Service Text field and should be set on the first claim item of the claim, with the exception of STUB_PROCESSING_ITEM_FAIL, which can differ for each claim item. Stub outcome can also be applied on different levels ie. Submission, Processing claim item, Payment. To initiate a stub, Submission level is mandatory.

Examples:

  • STUB_OK;STUB_PROCESSING_ITEM_FAIL_123: Submission submits successfully, but processing report returns an explanation code of 123 and results in no benefits paid for the item.
  • STUB_DOWN;STUB_PAYMENT_FAIL_1234 : Submission failed because medicare was down. After a couple of hours, re-submission succeeds with a successful approval of claim. Payment fails with an error code of 1234.

Our STG environment is connected to Medicare/DVA by default. Their adjudication engine will approve some claims and others might stay in a forever "under review" status. This is a condition of the Medicare/DVA non-production environment.

We can manually request processing but for most instances, it's best to stub the response by inserting the text "STUB_OK" into service text for each item claimed. For example: serviceText: STUB_OK,

You can also simulate other Medicare/DVA decline/response codes by substituting STUB_OK with STUB_<ERROR_CODE>, using any valid return code published here: https://www.servicesaustralia.gov.au/medicare-digital-claiming-return-codes?context=22796

Special Eclipse test member accounts

Account number OEC Function / result
ECF1001 ECF hospital cover
ECF1002 ECF procedure not covered
ECF1003 ECF PEA approved
ECF1004 ECF unfinancial cover
OEC355 OEC invalid PEA code
OEC2001 OEC hospital limits
OEC2002 OEC claim rejected
OEC2003 OEC PEA approved
OEC2004 OEC unfinancial cover
ECO355 ECO invalid PEA code
ECO2001 ECO hospital limits
ECO2002 ECO procedure not covered
ECO2003 ECO PEA approved
ECO2004 ECO unfinancial cover

Other IDs or special numbers

Type ID's/numbers Notes
LSPN Number 14 For Diagnostic Imaging claims
Equipment Number 00901 For Radiation Oncology clams
SCP ID 00001 For Pathology claims

Notes

For bank accounts use BSBs: 062-902 or 801-003

For Private Health Insurance under ECLIPSE use brand: TST and use any member number and an IRN of 01 or 02

To trigger a private health fund negative scenario - failed patient verification via ECLIPSE,do the following lastName under Alias last name= statuscode9663- fund = TST

Inpatient Medical Claiming, In-Hospital Claiming, Online Eligibility Checking and Overseas Claiming

The following details have been set up for Inpatient Medical Claiming, In-Hospital Claiming, Online Eligibility Checking and Overseas Claiming for testing

FundBrandId TST Generic Fund Brand ID
Patient fund memberNumber 1-19 AN characters The fund membership details can be made up data, meeting the field format conditions.
Patient fund memberRefNumber 1-2 N characters
Facility ID 9988770W Generic facility ID number
Billing Agent ID 3539440H SIMPBILL

Extended Test Data list

Other Test providers

Provider number Provider Name Supported Professions Notes
3530751J ECLIPSE AGENT2 ECLIPSE Billing Agent
2429591L Charlene Browning GP, Specialist, Allied Old test provider
2429581T Clifton Han GP, Specialist, Allied Old test provider
2409661B Raphael Miranda GP Old test provider
3537970X SIMPBILL Billing Agent only Old test provider

Note: provider numbers can be used as servicing, payee (benefit) or referring provider numbers unless otherwise noted

Other test patients

Medicare Card IRN Last Name First Name DOB Sex Address Locality State Post-code Current status Notes
2298325524 1 Thompson-Blackwood Annette 15/08/2009 F 25 Barritt St Kambah ACT 2902 Expired card Long Name
4951293141 4 BURTON Betty 5/11/2018 F 6 Ocean Gr DARWIN RIVER NT 841 Expired card Family test cases
2293653285 1 Leonard Bobby 10/2/1958 M OK Concession Entitlement Verification - CLK
4951293141 2 BURTON Bridget 6/1/1980 F 6 Ocean Gr DARWIN RIVER NT 841 Expired card Family test cases
2951201842 2 ARTHUR CHANTELLE 15/01/1987 F 8 HAROLD DR BORONIA PARK NSW 2111 Return code issue Date of birth not matching.
6950507482 1 CONNOR CLAUDIA 25/11/1998 F 13 ION GR HAGLEY TAS 7292 Expired card
3950387652 1 BAXTER CORAZON 28/12/1983 F 5 KLEM PL BAHGALLAH VIC 3312 Expired card
2951201842 4 ARTHUR DIMITY 15/01/1987 F 8 HAROLD DR BORONIA PARK NSW 2111 Return code issue Date of birth not matching.
2297582345 1 Xpatriot English 15/09/1975 M 34 Continental Ave Sydney NSW 2000 OK RHCA patient
2295919746 1 Davis Eva 2/5/1979 F 502 Lion Pl Macquarie ACT 2614 OK Safety Net Patient
6950507391 1 HENDRIX FELICA 14/04/1975 F 10 KENDALL DR HAGLEY TAS 7292 Expired card
2951201842 3 ARTHUR FRANCIS 15/01/1987 M 8 HAROLD DR BORONIA PARK NSW 2111 Return code issue Date of birth not matching.
2297402204 1 Forigner French 16/05/1980 F International St Deakin ACT 2600 invalid
2298264836 1 Watts Gregory 12/5/1970 M 25 Main Rd Wanniassa ACT 2903 OK
4951293141 3 BURTON Harley 3/9/2011 M 6 Ocean Gr DARWIN RIVER NT 841 Expired card
3950921522 1 Weatherby-Wilkinson Harriett-Jane 12/3/1992 F 25 Barritt St Kambah ACT 2902 OK Long Name
2951386025 1 Smith Henry 17/06/1940 M 12 Wattle St Dubbo NSW 2830 OK > 70 years of age
4951293141 1 BURTON Jay 18/07/1967 M 6 Ocean Gr DARWIN RIVER NT 841 Expired card Family test cases
2398125261 1 Doe John 13/09/1979 M 1 Lost Pl Sydney NSW 2000 Unknown on Medicare Australia systems
2953878151 1 ARCHER Julian 4/7/1958 M 619 BISHOP Place ABERCROMBIE NSW 2795 OK
2950975361 1 HEATH KYM 22/02/1983 M 10 HUNG PL COASTERS RETREAT NSW 2108 Expired card
2953878061 1 BARNETT Luke 15/05/1973 M 895 AVENTINE Street BENTLEY NSW 2480 OK
2951386025 2 Smith Lyndall 20/09/2012 F 12 Wattle St Dubbo NSW 2830 OK < 15 years of age
2951201842 1 ARTHUR MADELAINE 15/01/1987 F 8 HAROLD DR BORONIA PARK NSW 2111 OK
2298039875 1 Jones Marrianna-Louise 19/05/1967 F 6 Jones Pl Gowrie ACT 2904 OK Long First Name
2297460337 1 Devo Onlyname 1/1/1980 M 45 Lameo St Sydney NSW 2000 OK Only Name
2951386025 6 Stevens Reggie 26/08/2019 M 12 Wattle St Dubbo NSW 2830 OK < 7 years of age
2296510126 4 Jones Sad 15/09/1964 M 1 Happy Pl Fadden ACT 2904 invalid Deceased (20112008)
6951393261 3 Harris Sam 12/9/2000 F 4A Watkins St Eden Hill WA 6054 ok (with update) Transferred to different card, old card quoted
5500393925 1 Boyes Simon 23/05/1980 M Dropball Ave Nailsworth SA 5083 ok (with update) Lost card
5500053244 1 Thompson Terri 1/1/1960 ok DVA VFN: NX840351
2953878331 1 ABBOTT Willow 19/12/1958 F 706 ARGYLE Road BEEMUNNEL NSW 2824 ok
2953878241 1 BEATTY Zara 23/12/1976 F 267 ASHBY Street BUMBALDRY NSW 2794 ok

Other DVA Patients

Veteran File No. (VFN) Last Name First Name DOB Sex Address Locality State Postcode Medicare card IRN Notes
NX400749 BROCKIE PAUL 9/12/1989 M 1208 NGHUYON PDE WOLLOGORANG NSW 1/24/1907 n/a n/a
NX400750 GIANGOULAS GIL 9/12/1989 M 1208 SOUTHERDEN PL FORDE ACT 12/23/1907 n/a n/a
NX400751 AL-BADAWI HENRI 9/12/1989 M 1208 DOUCHAND ST CROOKED CORNER NSW 1/26/1907 n/a n/a
NX400752 BAXTER HARVEY 9/12/1989 M 1208 ADDAMS ST CAUSEWAY ACT 2/16/1907 n/a n/a
N 026027K Clarksonnnnnnnnnnnnn Peterrrrrrrr 7/12/1935 M Locked Bag 5115 Parramatta NSW 10/24/1905 n/a n/a DVA Long Name
NX000098A Brown Onlyname 10/16/1916 F 48 Charles St Erskineville NSW 8/4/1905 n/a n/a DVA Only Name
NX840351 Thompson Terri 1/1/1960 5500053243 1 DVA concession
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