Transaction status, receipts, statements

When a claim is approved by WorkSafe Victoria before 5pm Australian Eastern Time, it will be settled to the provider’s account the next business day. If the claim is approved after 5pm, it will be included in the payment run for the next business day, and the payment will be received one business day later.
Remittance reports are available on the Connect Portal when the payment has been made. Remittance reports will include all payments to a provider for the given settlement period, which can include payments for other funding sources such as icare, Comcare and payment cards.

WorkSafe Victoria status and descriptions: When claims are in the claim status rejected or under review, partners can take a look at transaction.claims[0].claimItems[i].businessMessage

To see if WorkSafe Victoria has put in a business message detailing why it is rejected or pending review.

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