Transaction status, receipts, statements

When a claim is approved by icare before 5pm Australian Eastern Time, it will be settled to the provider’s account the next business day. If the claim is approved after 5pm, it will be included in the payment run for the next business day, and the payment will be received one business day later.

Remittance reports are available on the Connect Portal when the payment has been made. Remittance reports will include all payments to a provider for the given settlement period, which can include payments for other funding sources such as icare, icare and payment cards.